Terms & Conditions
Summary of rental conditions
Economy Backpacker Rental Cars runs a modern fleet of Rental cars, 4WDS, Mini coaches which is updated regularly and serviced to the highest standards.
All Inclusive Hire Charges
All hire charges include New Zealands Goods and Services Tax (GST) and daily insurance. You have unlimited mileage.There is a charge for snow chains, cell phone, child restraint and bike rack. Drivers licence Hirer and driver must be over 20 years of age and produce a valid drivers licence. New Zealand recognises drivers licences issued by your own country, as well as International drivers licenses. If you are a member of an Automobile Association bring your membership card with you and gain additional privileges and information on travel throughout New Zealand.
AA Nationwide 24 hour freecall helpline are there should you require assistance. If you incur any minor repair bills we will give you a refund (up to NZ$100). Just produce receipts. If major repairs are needed, protect yourself by getting us to authorise it first. problems encountered with the vehicle or equipment must be reported to Economy Rentals Cars as soon as practicable. This gives Economy Rental Cars the opportunity to rectify the problem within the rental period. Failure to do so will compromise any claim that may eventuate after the hire is finished. In all cases the responsibility of Economy Rental Cars is limited to refunding for the time that the vehicle was actually in repair. No alternative accommodation or food items will be paid for during down time. Malfunction of Radio/Cassette/CD players, Air-conditioning units are not considered mechanical breakdowns and downtime will not be paid for these items. Retrospective claims will not be accepted for all New Zealand car rentals.
You are fully insured in case of accident damage or loss of contents (excluding personal belongings). There is an excess/deductible of NZ$1200 ($2500 for drivers under 25 Years of age) This covers the cost of damage to Third Party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage (unless BWI is taken), overhead and underbody damage, towing and recovery costs, theft, fire, break in or vandalism. This also includes the cost of the daily rental rate for the period the vehicle is off fleet for accident repairs. This excess applies in respect of each claim, not rental.
New Zealand legislation provides limited coverage for personal injury. We strongly recommend that you have personal travel insurance while traveling.
When you collect your vehicle we take an impression of your credit card for the bond of NZ$1200. This is the insurance excess for any single accident which may occur during your holiday. Drivers aged 21-24 Years the bond is $2500. (We do not deduct the Bond from your Bank account at the start of your hire) The impression of your credit card covers your accident-damage bond liability plus any extra costs such as fuel fill-up and emptying of the toilet at the end of hire or any traffic infringements, losses or breakages. A credit card imprint must be on all rental agreements and must be the credit card of the main hirer unless prior arrangements have been made. We do not deduct the bond from the credit card, but merely hold the authority to deduct it in the unfortunate event of an accident. Where a credit card is not available, a cash bond will be held by Economy Rental Cars for 21 Days following hire.
Bond waiver/excess reduction
You can choose to pay a non-refundable bond waiver of NZ$9/Day. This reduces the excess/deductible to nil and is on a per incident basis. A new waiver is required for the remaining days of hire after an accident has happened, therefore you must report it to Economy Rental Cars. Failure to report any incident to Economy Rental Cars may result in the total Bond waiver being taken again. Bond waiver does not cover any damages arising from misjudgment of dimensions or articles, appliances and fixtures inside the vehicle unless in the case of Motor accident. Bond waiver is available for drivers under 25 Years of age at a cost of $18/day.
Economy Rental Cars strongly recommends our customers to take the Bond Waiver Reduction to minimise excess exposure and travel with peace of mind.
Bond waiver does not cover:
- Any water related damage, which includes but is not limited to:
a) Any vehicle submersion.
b) Creek or river crossing.
c) Driving through low plain flooded areas.
d) Beach driving.
- Personal belongings: We recommend the hirer does not leave valuables in the vehicle and that they take out personal insurance.
- The terms of the Rental Agreement are breached. The hirer will be responsible for the total cost of any damage. This will also include any damage caused by willful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle) and driving under the influence of alcohol or drugs.
- The incorrect use of fuel (fuel being diesel or petrol). The hirer will be responsible for any associated cost.
- The cost to retrieve or recover a vehicle which has become bogged.
- The cost to replace keys, which have become lost, or retrieval of keys, which have been locked in a vehicle.
- Overhead and underbody damage to the vehicle.
- Any damage arising from misjudgment of dimensions.
- Driving on restricted roads.
One Way Hires
Its is possible to commence your hire in Auckland and finish it in Christchurch (or vice versa) at no extra charge if the rental period is a minimum of fourteen (14) days. One way hires of shorter duration are subject to availability. Please enquire.
Short Hires of 7 days and under are often available. Mileage is limited to 100Km per day. Extra kms will be charged @ $0.25. For hires less than 4 Days an additional $50 cleaning fee will apply.
Accidents and Breakdowns
The liability of Economy Rental Cars, or its agents, extends to either replacing your vehicle with a similar one, or refunding your hire charge for any days you lose the total use of the vehicle.
Pets or livestock are not permitted in any Rental Vehicles.
Conditions of Hire
Read this carefully. Prices may be subject to change due to factors beyond the control of Economy Rentals Cars. Any changes in price affecting a client between the time of booking and payment received will be advised immediately. The company takes no responsibility for any detention, delay, loss, damage or injury that a hirer might experience no matter how it is caused or by whom. The companys rental agreement is the sole contract for hiring the vehicle, between the company and the hirer and passenger(s). No refunds are payable on accommodation, or Rental Vehicles not being available, where a hirer or passenger amends, cancels or seeks to vary agreements after departure. These conditions cannot be varied or altered or waived by any employee, agent or representative of the company or by anyone providing services or facilities. The company cannot be bound by any representative or statement unless it is confirmed in writing by the companys directors or management. Your travel agent will forward deposits and other payments to us on your behalf, but your travel agent is not our agent for the purpose of the receipt of monies. The company reserves the right to provide a comparably high standard vehicle where a booked vehicle becomes unavailable through servicing or reasons beyond their control. Disclaimer: all illustrations and text are representations only and slight variations may occur from time to time.
You will be fully liable for any damage to the vehicle or third party if:
- The terms of the rental contract are breached.
- Damage to the vehicle is caused by careless or willful conduct.
- Driving under the influence of alcohol or drugs.
- Driving on restricted roads.
- Water submersion or salt water damage caused through hirer's fault.
Driving your Rental Vehicle
The speed limit on the open road is 100 kph (60 mph). In built-up areas the limit is 50 kph (30 mph).
If you are fined or penalised for breaching any traffic laws, you are liable for the fine and/or associated administration costs.
Once a booking has been confirmed and a deposit paid the booking is considered live and is subject to the cancellation policy. The NZ$500 deposit is forfeited if bookings are cancelled 29 days and over of departure.
- 29 days and over Deposit retained
- 20 - 29 days 20% of total reservation cost
- 10 - 19 days 40% of total reservation cost
- 1 - 9 days 75% of total reservation cost
- No-show 100% of total reservation cost.
In all cases the minimum amount retained is the deposit.
No refunds for cancellations made after the travel or travel date has commenced. If the vehicle is returned early for any reason whatsoever after travel has commenced then no refund is available.
Deposits and payments
When you receive your confirmation a deposit of NZ$300 is required to secure the booking. The balance of monies owing to Economy Rental Cars is required before hire commences. Cancellation fees apply.
All vehicles are supplied with a full tank of fuel at the start of hire, and must be returned with a full tank at the end of your hire otherwise a refueling fee may apply.
Please note that vehicles are not covered by insurance when traveling on the following roads:
- Ninety Mile Beach (Northland)
- Skippers Canyon Road (Queenstown)
- Ball Hutt Road (Mt Cook)
- Cape Colville to Port Jackson Road (Coromandel)
Travel Information Pack
Included in every campervan is a Travel Information Pack - this includes details on camping grounds, maps, New Zealand traffic rules, sightseeing brochures and general information.
We are able to make your ferry reservation crossing for you.
The Interisland Line offers daily ferry services across Cook Strait, linking New Zealand's North and South Islands. Cruise across on The Interislander in three hours. All vessels carry both passengers and vehicles. Different fare options are available with savings of up to 61%.
We offer a complimentary transfer service from Auckland & Christchurch Airport and surrounding Airport Hotels, Motels to our depot. Please contact our office on your arrival to arrange your transfer. The latest vehicle collection time from the depot is 4.30pm so please consider your hire start date with this in mind if your flight arrival does not allow sufficient time to be at the depot by 4.30pm. Late pick ups are only by special arrangement and a late pickup fee will apply.
- Motor Vehicle Insurance.
- Unlimited Kilometres.
- New Zealand Goods and services Tax.
- Free pick-up and drop-off (Christchurch only).
- All vehicles are equipped with AM/FM Radio/Cassette.
- Free comprehensive maps and special interest brochures.
- Snow Chairs NZ $45.00 per hire
- Baby Seats NZ $25.00 per hire
- Ski Racks NZ $25.00 per hire
Economy Rental Cars depots are conveniently located in Auckland and Christchurch, our two major international gateways. Please Contact Us on our freephone number 0800 324 939 to arrange your complimentary transfer.
- 142 Robertson Road, Mangere East, Auckland
- Free phone 0800 324 939
- Phone + 64 9 275 3778
Christchurch Depot (Head Office)
- 520 Wairakei Road, Burnside, Christchurch
- Free phone 0800 324 939
- Phone + 64 3 359 7410 Fax +64 3 359 4132
- Email: firstname.lastname@example.org
- Internet: www.tuicampers.co.nz